CSR Biographies

The three CSR regional representatives provide consulting and educational services to participating Ohio CSR hospitals. They do not survey any Ohio CSR hospitals but actively survey for JCAHO.

Jane R. Schetter, R.N., M.S.N., C.P.C.S., Nurse Surveyor and CSR Regional Representative
Carol Abbey, R.N., B.S.N., Nurse Surveyor and CSR Regional Representative
Pat Musgrave, Rn, M.S.A., CSR Regional Representative

Carol Abbey, R.N., B.S.N.
Nurse Surveyor and CSR Regional Representative
Carol Abbey is currently a resident of Millbury, Ohio. She received her bachelor's of science degree in nursing from Capital University, Columbus, Ohio.

Abbey most recently served as corporate clinical director at Heritage Health Care Services, Inc., Toledo, Ohio. She continues to practice nursing in the acute care and long term care setting. In the past, she has served as quality liaison with a national pharmaceutical company and quality, education and compliance manager with a large hospital-based home care agency. Other work experiences include acute care in medical/surgical and trauma services.  Carol has also presented nationally for JCAHO Department of Education programs and at the National Association for Home Care Convention.

Abbey has also held adjunct faculty positions at the Medical College of Ohio and Lourdes College and has served as preceptors for students from Lourdes College, Graceland College and Medical College of Ohio.

Abbey is affiliated with Sigma Theta Tau, International Nursing Honor Society. She is a licensed registered nurse in Ohio.

Abbey has been a Joint Commission surveyor since July 1992 and is trained under the Accreditation Manual for Home Care, Network Components and Integrated Survey Process for Hospitals, Long Term Care, Behavioral Health and Home Care. She continues to serve as both a home care surveyor and an integrated surveyor.

Pat Musgrave, RN, MSA
CSR Regional Representative
Pat Musgrave brings extensive experience in her role as a CSR Representative and Consultant for JCR.  She has been involved in the conversion of an acute care hospital to Critical Access Status.  Pat has also had teaching experience which assists her to integrate knowledge of organization development theory and practice into her consultation style.  Pat has over 20 years of clinical, leadership and operational experience in healthcare, served five years as a vice president in a community hospital,  clinical and management experience in several hospitals both small and large, instructor and coordinator for health occupation programs in vocational schools and has been an industrial nurse.